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Where to buy Parts e-shop

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Buy parts for your Matrix Appliance

How to search for your Matrix product

Search Suggestions

You can search for your Matrix product here and we will take you straight to a list of parts specific to your model. Begin by typing in the Product Code for your appliance and we will then suggest appliances that match – you will notice that the products will contain something extra at the end of the code (/0, /1 etc). This is because we have different versions of products depending on when they were manufactured, you can discover which version of our product you have by looking at the Rating Plate which appears on all Matrix appliances.

Search for your Matrix Product here

Visit our Parts e-shop

We understand that you don’t always need the full Customer Service and Engineer treatment. Sometimes all you need to get back up and running again is a filter, bulb or shelf rack delivered straight to your home. That’s why we have built the new online Matrix Spare Parts e-shop so you can select the spare part you need and click your way back to kitchen happiness.

TOP TIP When searching for parts in our e-shop, Select ‘Products’ on the left hand side of the screen.

You will then have two options…
Option 1: Enter your appliance model number in the search bar at the top of the page
Option 2: Search the ‘product assortment’ list to find your product type

Once you have found your product, click for the parts list and scroll down for the exploded diagram.

Now that you have found your part you can simply add it to your basket and proceed with your order.

Visit the Matrix Spare Parts e-shop

Track your parts delivery

Track your DPD delivery here Track your Matrix Spare Parts e-shop delivery, you will need your DPD parcel reference as supplied in your order confirmation email.

DPD (UK) – Follow My Parcel

Terms & Conditions

Please familiarise yourself with our Matrix Parts e-shop Terms & Conditions before purchasing any items. These terms will not affect any of your statutory rights.

Matrix Parts e-shop Terms & Conditions

If all else fails…

If you have any further questions you can first check our list of Frequently Asked Questions by clicking the button below, or if you still can’t find the answers to your questions you can click the ‘I need help’ button below to use our contact request forms for either General Enquiries or Returns & Cancellations.