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Why Register?

Once you register your new appliance you will have complete support and advice available from our team of technical experts, fleet of engineers and customer care advisors to keep your Matrix appliance working perfectly.

By registering your appliance’s serial number we can obtain parts and service materials quickly and efficiently, ensuring our fleet of engineer vans are stocked with the correct parts to care for your product.

We believe in making your life easier, help us to do so and register your appliances today!

Got your serial numbers?

The image below shows an example of where you can find your serial number. Once you have it then please fill out the form on this page to register your Matrix appliances

Register Appliance

Thank you for purchasing your Matrix appliance which should provide many years of reliable service.

Registering your new appliance ensures that we are able to offer you the best possible levels of service. Register within 30 days of purchase to benefit from the full five year parts and two year labour guarantee.

We use the information you have provided on this form to provide appliance guarantee services and will only use your personal information as described in our Privacy Notice.

Fields marked with * are required information.

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We use the information you have provided on this form to provide appliance guarantee services and will only use your personal information as described in our privacy notice.